Terms & Conditions

Effective Date: 4/14/2025

Last Updated: 4/14/2025

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These Terms & Conditions (“Terms”) govern your use of the website providenceebikerentals.com and all rental services provided by Providence E-bike rentals (“Company”, “we”, “us”, or “our”). By booking or using our rental services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

1. Company Information

Providence E-bike rentals offers electric bike rental services operating from Providence, Rhode Island at 559 S Water St, Providence, RI 02903. For same-day reservations or questions, you may call: (401) 240-2834 or email providenceebikerentals@gmail.com.

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2. Scope of Services

We rent electric pedal-assist bikes (e-bikes) and may offer additional accessories (e.g., kid trailers, coolers, bike locks, bungee racks). Reservations are required. Bikes may be rented for specific start times and durations as designated on our website. Use of our services is subject to bike availability, battery charge status, and any additional rental terms specified at booking.

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3. Reservation, Payment & Cancellation

3.1 Reservation: You must reserve a bike prior to rental. We may require a deposit or full payment in advance.
3.2 Start Time & Duration: Rental start time, duration and returns must comply with the schedule set at booking — delays or late returns may incur additional charges.

3.3 Payment: Payment must be made via the methods we accept (e.g., credit card) at or prior to pickup.
3.4 Cancellation & Rescheduling: We may specify a cancellation or rescheduling policy (for example, deadline for free cancellation). Late cancellations or no-shows may incur full rental charges.
3.5 Refunds: Refunds, if any, are subject to our policy and discretion.

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4. Condition of Equipment and Rider Responsibility

4.1 Pre-Ride Inspection: Before you begin your ride, you must inspect the e-bike and accessories (helmets, lock, trailer, etc.) and notify us of any defects.
4.2 Use & Care: You agree to operate the bike in a safe, careful, and lawful manner. You must obey all applicable traffic laws, posted signs, and helmet laws of Rhode Island. You must ride reasonably, avoid reckless behavior, and ensure accessories are used as intended.

4.3 Prohibited Use: You must not allow anyone else to ride the bike, nor use it for commercial purposes, race events, stunt riding, or off-trail terrain unless explicitly permitted. You must not consume alcohol or use drugs before or during the rental.
4.4 Return Condition: At the end of your rental period, you must return the bike and accessories in the same condition, barring normal wear and tear. You are responsible for any damage, loss or theft that occurs while the equipment is under your care.
4.5 Battery & Range: Because our e-bikes operate on battery power, your ride range may vary. You accept that we cannot guarantee a specific range or battery life beyond what is indicated at booking.

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5. Assumption of Risk and Waiver of Liability

5.1 Assumption of Risk: By renting and riding our e-bikes, you understand and accept that there are inherent risks of injury or damage including, but not limited to, falls, collisions (with pedestrians, vehicles, or objects), mechanical failures, battery malfunction, slippery surfaces, uneven terrain, weather conditions, or rider fatigue.

5.2 Waiver of Liability: To the fullest extent permitted by law, you release, waive, discharge and covenant not to sue Providence E-bike rentals, its owners, employees, agents and affiliates from any and all liability arising out of your use of our rental equipment or premises, including but not limited to claims, demands, losses or damages for bodily injury, property damage or death, whether caused by negligence or otherwise.
5.3 Indemnification: You agree to indemnify and hold harmless Providence E-bike rentals from any third-party claim arising out of your rental, use or misuse of the equipment, or your breach of these Terms.

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6. Safety Rules and Rider Obligations

6.1 Helmet Use: Where required by local law or our policy, you must wear a helmet properly fastened while riding.
6.2 Personal Belongings: You are responsible for securing your personal belongings. Providence E-bike rentals is not responsible for theft, loss or damage of personal items.
6.3 Compliance with the Law: You must obey all relevant local, state and federal laws regarding bicycle/e-bike operation.

6.4 Under the Influence: You must not ride while under the influence of alcohol, prescription or non-prescription drugs.
6.5 Age/Weight Restrictions: You must comply with any age, weight or other restrictions specified for certain e-bikes or accessories (e.g., child seat, trailer).
6.6 Prohibited Terrain: Unless explicitly allowed, you must ride on approved paths or routes (e.g., the East Bay Bike Path) and avoid restricted or off-limits areas.

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7. Damage, Loss and Theft Charges

7.1 In the event of damage to the equipment (excluding normal wear and tear), you agree to pay the cost of repair or full replacement if irreparable.
7.2 If the equipment is stolen while under your rental, you are responsible for the full replacement cost unless you can provide a police report confirming third-party theft outside your control.
7.3 Late returns may result in additional rental fees or loss of deposit.

8. Intellectual Property

The website, its content, logos, images and trademarks are owned by Providence E-bike rentals or its licensors. You may not copy, reproduce, publish or distribute any portion of the website unless you obtain prior written permission.

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9. Third-Party Links and Services

Our website may include links to third-party services or websites (for example, route maps, bike path information). We are not responsible for the content, policies or practices of any third party.

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10. Limitation of Liability

To the fullest extent permitted by law, Providence E-bike rentals, its owners, employees, agents and affiliates shall not be liable for any direct, indirect, incidental, special or consequential damages arising from or related to your rental or use of our services, or inability to use the same, even if we have been advised of the possibility of such damages. In jurisdictions where liability cannot be excluded, our liability shall be limited to the fullest extent permitted by law.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Rhode Island, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Providence County, Rhode Island.

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12. Modification of Terms

We reserve the right to modify, amend or update these Terms at any time. Changes will become effective when posted on this website with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of the modified Terms.

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13. Severability

If any provision of these Terms is held unenforceable or invalid, the remainder of the Terms will continue in full force and effect.

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14. Entire Agreement

These Terms, along with our Privacy Policy (linked on our website), constitute the entire agreement between you and Providence E-bike rentals regarding your rental and use of our site and services. It supersedes all prior or contemporaneous agreements or communications.

15. Contact Information

For questions regarding these Terms, please contact:
Providence E-bike rentals
559 S Water St, Providence, RI 02903
Phone: (401) 240-2834
Email: providenceebikerentals@gmail.com